Business Objectives

Now days the heart of telecom market pulses in an unseen rhythm. Ever-increasing offering generates even more needs, so telecom providers struggle to cope with higher and higher customer requests. In such a world, a reliable and flexible billing system is a must for prosperous business of all telco operators. Here we are able to successfully help them in achieving that aim, being by developing a specially customized product, or by consultancy and/or implementation of third party products. However, our knowledge and experience in integration of third party products into customer's legacy environment, and thus building a complex and efficient new telco system, makes the most valuable part of our offer.

Main Features

In a typical telecom company, the role of a billing system is cooperation and communication with other systems, such as:

• CRM system, managing the communication with customers;
• OSS system, managing telecom network resources;
• Accounts Receivable system, managing customers' accounts;
• Etc.

Our billing system covers the processes from near to real-time rating of traffic items and calculation of all items on the invoice level; to production of invoice files ready for printing or sending via email or post mail; to transferring the calculated results to other systems; and to preparing all necessary reports facilitating the controlling and revenue assurance functions.

Product Details

General

• Integration with CRM system
• Integration with Mediation system
• Integration with Accounts Receivable system
• Back Office Administration (Customers, Products, Tariffs, etc.)

Rating

• Rating of different types of traffic (Voice, Data, Internet, etc.)
• Reprocessing of unresolved traffic
• Re-rating due to most recent updates
• Limit of customer charging amount
• Rating simulation

Billing

• Bill runs
• Bill cycles
• Bill-level operations

Invoicing

• Invoice data files for printing center (ASCII, HTML, PDF, PS, CSV format)
• Itemized bill specification
• Re-invoicing
• Test invoicing
• Withdrawn invoices
• Different invoice media (paper, CD, Email, Web)

Reporting

• Covering E2E processes
• Controlling and Revenue Assurance support
• Web services support