Services

Outsourcing

Outsourcing of information and communication technologies (ICT) is becoming more popular nowadays as it is logical for companies to concentrate on those activities only that are their direct sources of profit. This trend is accompanied by a tendency to remove the burden of internal processes that other companies can do better, more efficiently, and cheaper.

Comprehensive ICT outsourcing services include leasing of hardware and software with guaranteed regular updates, complete servicing in the areas of technology (hardware service and removal of hardware malfunctions), system, and applications (removal of software malfunctions – operation systems as well as user applications). Last but not least, there are services designed for the financing of IT infrastructure.

However, outsourcing may only concern individual components of a customer’s information system, an example being selective administration using remote access from a supervisory center, outsourcing of a local network firewall, etc.

IT Service

Asseco Central Europe’s portfolio also includes IT servicing. Its virtue lies in flexible accommodation of customer needs. We provide support for both external and internal customers and focus on much more than just service-related activities. Generally, we can address requirements related to notebooks, desktops, servers, smaller tape libraries, storage, and external peripherals such as scanners, printers or projectors which can be attached to them.

Standard services

consultation regarding the most advantages acquisition of hardware (HW) and software (SW)
PC, notebook and server HW service
peripheral HW service (printers, scanners, UPS)
equipment HW upgrade
HW installation, equipment assembly (rack mounting, rack installation, etc. )
HW preventive check-up
HW service of LAN (Cisco)
operating system software installation
operating system software maintenance
SW upgrade

Above standard services

comprehensive installation of HW and SW
HW moving
failure reporting in the 24x7x365 regime
above standard HW service (service with a defined reaction time and repair time)
installation and configuration of network devices
consulting in the area of information technology and operating systems
professional cleaning of office and IT equipment (prophylaxis)
environmentally friendly disposal of discarded HW
other potential customer requests related to the aforementioned

News

Asseco CE completed the acquisition of Hungarian Statlogics
2012-05-21
AG Portal Technology Awarded Innovation Prize in Germany
2012-05-10
Software for Building Savings Banks among Microsoft Awards Winners
2012-04-02

What's more

Asseco Central Europe is a strong regional software centre for Central Europe in the area of IT services and products with high added value for all market segments.

The product portfolio consists of corporate services and product groups, which are fundamental for the ability to create innovative, beneficial solutions for customer needs.

We have a powerful team of experts that is being constantly supplemented as necessary; the greatest part of our staff consists of IT specialists, software developers and analysts.